Frequently Asked Questions
Quick Answers to Common Questions
Ordering
How do I place an order?
Simply browse our products, add items to your basket, and proceed to checkout. We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order?
Please contact us immediately at orders@vytro.co.uk. If your order hasn't been dispatched yet, we can usually make changes or cancel it.
Do you offer bulk or wholesale pricing?
Yes, we offer wholesale pricing for businesses and practitioners. Please contact us at wholesale@vytro.co.uk for more information.
Shipping & Delivery
How long does delivery take?
Standard UK delivery takes 2-4 working days. Express delivery (1-2 days) and Next Day options are also available at checkout.
Do you offer free shipping?
Yes! We offer free standard delivery on all UK orders over £30.
How can I track my order?
Once your order is dispatched, you'll receive an email with your tracking number and a link to track your parcel.
Products & Quality
Are VYTRO supplements UK made?
Yes, all VYTRO supplements are manufactured in GMP-certified UK facilities to the highest pharmaceutical-grade standards.
Are your products suitable for vegetarians/vegans?
Many of our products are suitable for vegetarians and vegans. Please check individual product pages for dietary information.
What quality testing do you perform?
Every batch is third-party tested for purity, potency, and absence of contaminants. We maintain full traceability from raw materials to finished products.
Returns & Refunds
What is your returns policy?
We offer a 30-day money-back guarantee. Return unopened products within 30 days for a full refund. See our Returns page for full details.
How long do refunds take?
Once we receive your return, refunds are processed within 5-7 working days to your original payment method.
